Three documents, one check

Pass the Casigood Casino account verification once

Every licensed operator must confirm who you are, and Casigood Casino usually clears the check within 3 hours.

Start verification

UK Gambling Commission licensedLicense 53133-8819-R-307502, audited by SIQ, QUINEL, BMM Testlabs

Know the rules first

Verification essentials

Casigood Casino keeps the process short and names every party involved, so nothing about the check is a surprise.

Verifying company

Casigood Casino Ltd

Licence

UK Gambling Commission 53133-8819-R-307502

Review time

3 hours

Required at the latest

before the first withdrawal

Verification e-mail

[email protected]

Minimum age

18+

At the upload screen

Get through the check in one go

Most delays come from blurred photos and cropped edges, and both are easy to avoid.

Which paper is missing?

On the profile screen, the documents area sits under the account settings; open it and read which of the three papers the casino is waiting for before you photograph anything.

Clean identity shot

Lay the identity document flat in daylight, capture all four corners, and keep the glare off the laminate; a passport, driving licence or national identity card works.

Middle digits covered

For the payment method, show the card or wallet name matching your account, with the middle digits and the security code covered; a bank statement page works just as well.

An answer within 3 hours

Once both files are in, the team reviews them and usually answers inside 3 hours; watch your inbox for a request rather than sending the same images twice.

Three papers

Your papers and what they show

After this table you will know exactly which copies to prepare and what each one has to show.

Proof of identity

Confirmsyour name and date of birth

Must showfull face, all four corners, no glare

Proof of address

Confirmswhere you live now

Must showyour name, full address, a recent date

Payment method confirmation

Confirmsthe card or wallet is yours

Must showyour name, middle digits covered

From returned to approved in one upload

Your trimmed photo refused. Altered corners and straight-cut edges read as tampering, so the reviewer cannot accept the image as it stands. Upload the untouched original photo from your camera roll Keep all four corners inside the frame

Is your bill too old? Address papers are dated, and a bill that has aged past the accepted window no longer shows where you live now. Pull a recent statement from your banking app Send the full page, not the summary box

Blur and glare. Shake, glare and a hand in the frame hide the small print, and the reviewer has to send the whole file back. Photograph the paper flat on a table Use daylight and hold the phone still

Routine question, not an accusation

This casino holds a licence from the UK Gambling Commission, number 53133-8819-R-307502, and that licence requires checks on where players' money comes from. Expect the question as routine housekeeping, asked of many accounts and pointed at nobody in particular.

Depending on your case, the reviewer may ask for one or more of the following.

Recent payslips from your employer
Bank statements covering recent months
A sale contract for a property
Dividend or pension paperwork
A tax return or assessment notice

Fewer delays

Spot the request early

The casino ties the check to four set points, and none of them should hold you long.

An unblocked payout

Money leaving the account is where the licence wants identity confirmed first, so proof of identity, address and payment method are requested before the payout leaves.

Show you are 18

The date of birth on your identity document, sometimes with a selfie holding it, confirms you are 18 or over.

Your big payment paused

A payment far above a player's usual pattern prompts a closer look at the funds behind it, so payslips or statements may be requested.

Adding a fresh wallet

A card or wallet added for the first time is checked against the name on the account, so the deposit route and the person match.

Six answers, no jargon

Read this before you upload again

After six answers you will know how to fix a rejected file and resend it cleanly.

My document was rejected, so what do I send now?+

A fresh copy of the same document normally fixes it, taken in better light and with all four corners visible. The rejection message names the reason, so match the new file to it. Send it to [email protected] or through the upload area in your account.

Does a name change cause problems with verification?+

Sometimes a marriage certificate or deed poll is enough to link the two names. Upload the identity document in the new name together with that supporting paper in one go. The checks then match your account details without a second round of questions.

Which regulator licenses Casigood Casino and what is the number?+

The UK Gambling Commission licenses Casigood Casino under number 53133-8819-R-307502. Casigood Casino Ltd holds that licence, registered as Company No. 58797304, with its address on High Street, London. The licence is the reason the checks exist at all.

Can I take the photos on my mobile instead of a scanner?+

Yes, a phone camera is fine as long as the text stays sharp when you zoom in. Lay the document flat on a dark surface and avoid the glare of a lamp or window. Blurred or angled shots are the most common reason a file comes back.

Will I be asked for documents before I withdraw?+

That depends on the account. Under the licence the check must be complete at the latest before your first withdrawal, and the casino may ask at registration or after the first deposit. Keeping the three documents ready means no wait later.

Do I have to send the same documents again in future?+

Usually not, because an approved set stays on your account. A new one is requested when a document passes its expiry date or when your details change. The team tells you which paper is out of date.